When will I receive my Window Cleaning Kit?
Most items ship the next day. All items will ship UPS Ground. 33
You will receive a confirmation email when your order ships. This email
will have a link to the shipping company web site that will show where
your package is in the delivery process.
Can I get Overnight Delivery?
YES! Call us if you need priority delivery (800) 535-6394.
Do you offer a warranty or a guarantee?
Window Cleaning Kits.com offers a 30-Day Money Back Guarantee! Your
100% satisfaction is guaranteed! Items may be returned within 30 days of
purchase for a full refund. Simply return the item(s) to us via US mail
or UPS. Include your name, date of purchase, and reason for the return
with the package. We will then credit your credit card for the price of
the items that you return. Shipping charges will not be refunded. Please
ship returns to: Detroit Sponge & Chamois Co. Attn:
Windowcleaningkits.com 16840 W. Warren Ave Detroit, MI 48228
Sponge believes our customers trust is our most important asset. For
that reason, we respect you as a customer and 1. to safeguard all
information you share with us. 2. we will NOT lease, sell or distribute
customer information to other business or individuals. 3. to limit the
collection and use of customer information to the minimum required to
deliver superior service. 4. to permit only authorized employees, who
are trained in the proper handling of customer information, to have
will be subject to our normal disciplinary action. 5. to remove your
name from our mailing list whenever requested by our customers. In
addition, we will monitor ourselves to ensure customer privacy is
respected and will conduct our business in a manner that fulfills our
promise where and whenever we do business.